Is our employee engagement good enough?. Are our employee engagement activities & strategies effective?. How do we improve employee experience in 2021?.
On top, These are questions a company needs to answer honestly. To begin with, nowadays companies can’t get away with providing basic enhancements like insurance or paid leaves. It has to do something extra to ensure better employee engagement. It consists of a combination of many factors like work environment and culture. Moreover, studies say that those companies which have higher employee engagement earn 3x more revenue than those companies who don’t.
Firstly, what is employee experience?. As an employer of present days, you have to make sure that your employees are rightly trained . Secondly, the main goal of an employer must be, building better employee experience any possible way. Therefore, focus on preparing a consistent and efficient plan that impacts their overall performance.
However, the main challenge lies in improving employee experience in 2021. Therefore, we will discuss 8 ways of improving employee experience 2021 in your organisation:
A welcoming employee orientation program
A lot of companies don’t conduct employee orientation programs. So employee’s experience at the time of onboarding is not so memorable. Thus, Efforts need to be put into this as it determines an employee’s success. A study concludes that 35 % of newly joined employees look for another job within the initial six months of the job. So, employee experience while on-boarding can be a big role in this. As an employer, you must build a program that is measurable as well as customised. For instance, a marketing entrant should get a different orientation than a sales entrant . The program should be having clear and set objectives .However, If you want toknow what is employee experience ?. then this would be the way how you should start.
Keep track of employee’s journey
To begin with, Keeping track of an employees journey means to capture their milestones, success and failures. As a result,It helps in figuring out where the gap in performance appears. Additionally, keeping track of an employee’s journey means the journey as well as unique experiences will define the combined employee experience in the organisation. As every stage brings out the strengths and weaknesses of an employee, it will help in increasing productivity of each employee.
Develop various sources for listening to employees
Employees share ideas more openly when they feel their voice is heard. It creates an engaging, positive and innovative work environment. Many companies conduct employee engagement surveys but fail to take the right course of action. Which can make employees lose their trust along with destroyed image of the company . Similarly, for a successful employer it is necessary to communicate an action plan and take every employee’s contribution. Above all, this is a good way to understand what employee experience is and how to improve employee experience in 2021?
Stay interviews are key to employee retention
Although, In companies where exit interviews are common(when an employee is about to leave), there is no mention of stay interviews. Stay interviews are one to one conversation between manager and employee. As it helps the point of view of an employee and readdressing the issues. Through this you can get a clear understanding of the employee’s overall goals and interests. Hence, employee experience can be improved. Since, This is a great technique for reaching out to new talent and provides a good scope for company.
Employee programs for growth opportunities
People ask ‘How do I improve employee experience 2021 in my company ?’ .Certainly, Present day employees will choose a company that promotes growth opportunity for its employees than that which does not. So, investing in employee programs will provide a great opportunity for future leaders and managers. Along with this, employers should also prepare plans for every employee’s individual development and ask for long-term career goals of the employee. Accordingly, they may be given a professional coach who has expertise in that field to recieve feedback.
Consistent compensation auditing
if an employee is into your company does not mean that they won’t demand a fair and competitive pay rate. Studies suggest that only 1 in 5 employees thinks they are fairly paid, it can lead to chaos in the work environment and cause hindrance in improving employee experience.
Make use of third party agencies to conduct compensation audits and know how close or far off you are from market rates. If the salaries are higher or lower, make appropriate adjustments to your pay scale.
Deliver a healthy work-life balance
The only way to ‘improve employee experience in 2021’ for a company is to give priority to an employee’s work-life balance. Those employees who have a good work-life balance are in control of environment. Thus are highly motivated towards their job. Aditionally, Giving necessary breaks after the completion of a large project works good.
Likewise, going for training programs or other such employee engagement activities & strategies can be helpful to their well being. Further, Team outings can also promote team spirit and give push to a greater work-life balance.
Focus on employee fitness
At the top, one of the basic ideas for employee engagement is to give employees time out for their wellness .Employee wellness is much more than physical well being. An organisation should conduct programs and events that focus on mental, physical, and emotional wellness of an employee. Consequently, A fit employee will be more productive, creative and engaged at the workplace. In addition, An organisation should provide such facilities like paid holiday, on-site gyms, and keep healthy snacks at the workplace, in order to improve employee experience.
In particular, Taking all aspects into consideration, HR teams and employers must aim to create a better employee experience. Subsequently, Those employees who get positive experience will take more thoughtful decisions at the workplace. Most importantly, Treat employee experience with the same level of passion as you would with customer experience.
In conclusion, You should make a picture of employee experience in the mind.. right from hiring till exit of the employee. In other words, Come up with some new and thoughtful employee engagement activities & strategies of your own. Thus, By creating an environment that keeps them engaged, you will see higher retention rate, enhanced internal relations as well as customer service.
So, take a step back to think what went wrong with ‘Employee Experience 2020’ and significantly improve Employee Experience-2021 with these tips.